Storm & Hail Damage in Ball Ground, GA
North Cherokee sits in the middle of the corridor the region's worst storm crossed, and Ball Ground has the only ZIP on our map that reaches three counties. Both facts turn up in a claim.
One cell, three counties, three permit offices
On the evening of 27 April 2011 a single EF3 tracked across three of the counties we work in: Bartow at 8:20, Cherokee at 8:41, Pickens at 8:43. Twenty-three minutes, one storm, three county records. North Cherokee is the middle of that line, and Ball Ground is the town on it. The second fact is a postal one with real consequences: 30107 is the only ZIP on our map that reaches into three counties at once — Cherokee, Forsyth and Pickens. Put those together and you get the thing that actually goes wrong here after a big cell comes through. A storm that damages a cluster of houses around this town can produce claims that permit through three different building departments, on three different calendars, with three different submission requirements for the same residential re-roof. Our permit technician handles that difference as a matter of routine, and it is worth days rather than hours — which sounds like a small thing until a tarp has been on your roof for a week.
What we do, and what we cannot do, is the same in every town
We inspect the roof at no charge and tell you plainly what we see. We document it with dated photographs and a written scope. We meet your adjuster at your home and walk the roof at the same time they do. We give you and your carrier the identical documents. What we do not do is act as your public adjuster or your representative with your insurance company — that is licensed work in Georgia. And we cannot reduce your deductible in any form, in any amount, for any reason: Georgia law makes that a crime for both of us. Whether to file is your decision, made with your agent, and nobody standing on your roof can tell you what your carrier will approve.
What this covers
Each of these is a service in its own right, offered in Ball Ground and everywhere else we work.
Storm & Hail Damage
What hail does to a shingle, what wind does differently, and what an adjuster is looking at.
Roof Inspection
Forty-five minutes, dated photographs, a written answer — and no obligation of any kind.
Roof Repair
Most leaks are not a new roof. We will tell you when yours is, and when it is not.
Common questions
How long after a storm should I have the roof looked at?
Soon, and we are deliberately not going to put a number of days on that, because your policy's notice provisions are terms of your contract and telling you what they are would be advising you on it. What we can say is that policies carry prompt-notice provisions, that they are usually shorter than people expect, and that an inspection is free and takes forty-five minutes. Read your policy or ask your agent.Can you tell if there is damage from the ground?
No, and neither can anyone else. Hail bruises the mat under the granule layer and you often have to feel it with a thumb to be sure. A report written from the driveway is a guess. That is the single most useful thing anybody can tell you about hail.What is a test square?
A ten-foot by ten-foot area chalked out on a slope, with every impact inside it circled and counted. Adjusters use it to turn a subjective look into a number, and we do the same thing so that when your adjuster marks one we are looking at the same roof in the same way.
Free inspection
Request an inspection window
Three steps — four if there has been a storm. About ninety seconds.
Get on the roof and know for sure.
Forty-five minutes, dated photographs, a written answer, and no obligation of any kind.